GriftorUnjustEnrichment?
24 Hour Fitness
Admitted their error,
and still kept the money.
Read More Below
Same Problem. Different Names.
Grifting
What you call it.
Unjust
Enrichment
What courts call it.
In Their Own Words
24 Hour Fitness
Please let me apologize for this becoming such an issue for you.
Jon should not have set you up on a recurring package.
District Fitness Manager I D 9 PNW I D10 Hawaii
COMS Lead for WILD
24 Hour Fitness USA, Inc.
After admitting fault in writing, 24 Hour Fitness refunded only the money still at risk of chargeback—and pocketed the rest.
Why They Make Refunds Nearly Impossible
$295 million in settlements. Must be cheaper than refunding you.
- You cancel. They have "no record." (1,282 BBB complaints. $295M settlement. Same pattern.)
- Your $50/month doesn't feel worth fighting—until you realize it's been 6 months.
- They've done the math: most people give up before the refund. That's the profit margin.
Is This Happening To You?
You're not alone. This case is why GotGrifted exists—to document, organize, and fight back against companies that profit from making refunds impossible.
Know Your Rights
Federal and state laws protect consumers. Learn what they are and how to use them.
ROSCA
15 U.S.C. § 8403
Federal law requiring clear disclosure and easy cancellation for subscriptions.
State Laws
Consumer Protection
State-specific laws with private right of action and statutory damages.
Unjust Enrichment
Common Law
When a company benefits from your payment without providing value.
Fraud Claims
Misrepresentation
When verbal promises don't match what's delivered or billed.
A Pattern of Bad Practices
This isn't an isolated incident. 24 Hour Fitness has a documented history of consumer complaints and legal actions.
Documented Tactics
Recurring Billing Setup
Verbal promises to cancel recurring billing not honored.
Cancellation Obstruction
Proper cancellation requests ignored or "lost."
Partial Refund Math
Refund amounts don't match what was promised.
Fine Print Override
Contract terms used to nullify verbal promises.
Consumer Advocacy Notice
GotGrifted is an independent consumer advocacy website not affiliated with, endorsed by, or sponsored by any company mentioned herein. Consumer criticism and factual reporting are protected speech under the First Amendment.
First Amendment
U.S. Const. amend. IRight to petition for redress of grievances. Consumer criticism is protected speech.
Consumer Review Fairness Act
15 U.S.C. § 45bFederal protection for honest reviews. Retaliation against truthful reviews is prohibited.
Nominative Fair Use
Lanham Act § 33(b)(4)Trademark use permitted for identification and criticism. You cannot criticize a company without naming it.
Anti-SLAPP Protection
Cal. Civ. Proc. § 425.16Frivolous lawsuits to silence critics face expedited dismissal and fee-shifting.
Domain Dispute Notice
This domain is registered in good faith for legitimate criticism. Under ICANN's UDRP, legitimate criticism is a recognized legitimate interest and defeats bad-faith claims. Howard Jarvis Taxpayers Ass'n v. McCauley, WIPO D2004-0014.
This site documents a consumer complaint and does not constitute legal advice. Opinions are the author's own. Trademarks used under nominative fair use. 24 Hour Fitness is welcome to resolve the $1,462.44 dispute.